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Client Onboarding and Delivery Roadmap

A comprehensive guide to our step-by-step process, deliverables, and expectations

Process Overview

StepMilestoneTimelineClient ActionOur Action
1Onboarding Form SubmissionImmediately after project confirmationFill out onboarding formShare onboarding form link and assist if needed
1AEmail Account SetupAlong with onboarding form submissionShare access to one email ID under primary domainConfigure email for outbound communication
2Onboarding Alignment CallSame day post form submissionBook a callValidate information, clarify messaging tone
3Campaign Asset DeliveryWithin 24 hours after onboarding call-Deliver campaign assets
4Asset Review & ApprovalClient-dependentReview assets and provide feedback/approvalUpdate assets if required
5Resource Allocation & SDR TrainingWithin 48 hours after asset approval-Assign SDRs and train internally
6Live Demo CallImmediately after asset approvalSchedule demo callConduct live simulation call
7Campaign Launch & ExecutionImmediately after successful demo call-Start outreach operations

Step-by-Step Process

Onboarding Form Submission

The first step in our process is completing the onboarding form, which happens immediately after project confirmation.

Timeline:

Immediately after project confirmation

Client Action:

Fill out onboarding form

Our Action:

Share onboarding form link and assist if needed

Deliverables:

Form will capture:

  • Target Audience (ICP)
  • Product/Service Overview
  • Key Messaging Guidelines
  • CRM or Tool Access (if applicable)

Email Account Setup:

Along with onboarding form submission:

  • Share access to one email ID under primary domain
  • Email ID verified and integrated
  • Conversation threads built from client domain

Expected Deliverables and Ramp Timeline

PhaseExpected Daily MQLsMeetings Completed (70%)SQLs Confirmed (80%)
Week 1 (Ramp-up)5–10 total3–72–5
Week 210–157–105–8
Week 310–157–105–8
Week 410–157–105–8
Month 1 Total35–5524–3719–30
Month 3 Total105–16574–11559–92

Note: These are based on historic performance. Actual results may vary based on industry, data quality, and responsiveness.

Terminology

MQL Set

A lead where the correct POC is spoken to and a meeting is booked after qualification.

MQL Done

A lead where the scheduled meeting has been conducted.

SQL (Sales Qualified Lead)

A meeting you (the client) confirm as qualified after evaluation.

Call Back Lead

A lead where the POC agrees to a future date/time for a follow-up call.

Reporting and Communication

Live Lead Tracker

Daily updated Google Sheet with lead statuses and history.

Daily Activity Updates

Metrics shared: Calls Made, Calls Connected, Meetings Set, Meetings Completed

Weekly Performance Reports

Consolidated summary: Performance metrics, Optimizations suggested, Challenges faced and resolutions

Why Partner with SalesUP

Dedicated Project Manager

Single point of contact ensuring smooth operations.

Specialized, Trained SDRs

Experts trained specifically on your product/service.

Transparent Tracking

Complete visibility on outreach and lead progression.

Real-time Feedback Loops

Fast adjustments based on campaign learnings.

Focus on Tangible Pipeline Growth

Action-driven prospecting designed for real results.

Let's Build Your Pipeline — Faster and Smarter!

Our Mission: Maximize your outbound efforts and deliver conversations that convert into real revenue.

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